Domestic Shipping and Delivery Policy (Shipping to the 50 United States and US APO/FPO/DPO addresses):
Fluid Running ships to addresses in the U.S., U.S. Territories and APO/DPO/FPO addresses. We currently use the United States Postal Service (USPS) for our shipping service. We try to ship every order as soon as possible but may not necessarily ship out the same day the order is placed. If you need to change your order once its been placed, please contact customer service at 803-780-4246.

International Shipping and Delivery Policy (Shipping to International Destinations):

• Prices are shown in US Dollars.
• We currently use the United States Postal Service (USPS) for our shipping service.
• We currently ship to the following countries: Canada, Australia and the United Kingdom.
• Any import duties, taxes or brokerage fees due at the time of delivery are the sole responsibility of the receiving customer. We do not collect this beforehand, and can’t give you an estimate of the cost, because it varies widely around the world. Packing slips for International Shipments cannot be marked as a “gift” or with altered prices.
• We try to ship every order as soon as possible but please allow a few extra days for us to complete the customs paperwork.
• If you do want to change your order once its been placed, please contact customer service at 803-780-4246.

Return & Refund Policy on Fluid Running Systems:
We offer a 30-day money back guarantee. If you are not fully satisfied, you can send everything back for full refund. The refund does not include the return shipping cost unless the belt, tether or headset are defective. Please contact returns@fluidrunning.com for more information.

Return & Refund Policy on Fluid Running Equipment:
After 30 days all sales are final. No returns. No refunds without a shipping receipt signed “received damaged” by customer, provided that damage is communicated within 7 days of receipt of merchandise.

Contact Us:
If you have any questions don’t hesitate to contact us.

Fluid Running, LLC
21 S. La Grange Road, Suite 200
La Grange, IL 60525
United States

info@fluidrunning.com
www.FluidRunning.com
803-780-4246